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Case Study: PPC Marketing for OptiVisionCare - An Optometrist Business

optometrist company ppc marketing

Background

OptiVisionCare is a small, family-run optometrist clinic situated in a medium-sized town. Despite having a strong reputation for quality service, the clinic faced stiff competition from larger, franchised optical shops in a rapidly growing market.

Challenge

  • Attract new customers in a competitive market.
  • Optimize marketing spend.
  • Increase online visibility for specific eye care services, such as digital eye strain exams and pediatric optometry.

Strategy

The OptiVisionCare team decided to implement a Pay-Per-Click (PPC) marketing campaign to bolster their customer base. Their strategy included:

  1. Keyword Research : Identifying high-converting and less competitive keywords like "local optometrist," "pediatric eye care," and "digital eye strain exam."

  2. Ad Copy and Landing Pages : Creating compelling ad copies and landing pages focused on the clinic's unique offerings and localized customer testimonials.

  3. Geo-Targeting : Targeting ads to only appear for users within a 20-mile radius of the clinic.

  4. Ad Extensions : Using site link, callout, and structured snippet extensions to provide additional information such as clinic hours, emergency services, and special offers.

  5. Budget Allocation : Initially allocating a budget of $1,000 per month to test the campaign.

  6. Tracking and Analysis : Using Google Analytics and Google Ads metrics to track conversions, click-through rates (CTR), and return on ad spend (ROAS).

Implementation

The campaign was launched on both Google Ads and Bing Ads, with weekly monitoring for the first month to adjust for keyword bids, poor-performing keywords, and ad copy.

Results

  1. Increased Website Traffic : OptiVisionCare saw a 40% increase in website visits within the first month.

  2. High Conversion Rate : The campaign achieved a 5% conversion rate, higher than the industry average of 3%.

  3. ROAS : For every dollar spent, the clinic earned a ROAS of $6 in service bookings, equating to an additional $6,000 in revenue.

  4. Keyword Performance : "Local optometrist" and "pediatric eye care" were the highest converting keywords.

  5. Local Footfall : The clinic observed a 20% increase in local foot traffic, validating the effectiveness of the geo-targeting strategy.

  6. Cost Per Acquisition : Reduced the cost per acquisition from $20 to $12.

Lessons Learned

  1. Keyword Quality Over Quantity : Less competitive but high-intent keywords can deliver better ROI.

  2. Geo-Targeting is Crucial : For local businesses like OptiVisionCare, local targeting yields better results.

  3. Continuous Monitoring and Adaptation : Weekly adjustments to the campaign, based on data analytics, played a key role in its success.

Conclusion

PPC marketing proved to be a highly effective strategy for OptiVisionCare. By focusing on high-intent, localized keywords and optimizing the ad copy and landing pages, the clinic was able to drastically increase both online visibility and in-store footfall, thereby driving growth and increasing revenue.

Recommendations for Future Campaigns

  1. Expand Keyword List : As the initial set has proven successful, an expansion of the keyword list can tap into additional market segments.

  2. Retargeting : Implement a retargeting campaign to re-engage visitors who did not convert during their first visit.

  3. Increase Budget : Given the high ROAS, increasing the budget can further capitalize on the successful campaign.

By taking a structured, data-driven approach to PPC marketing, OptiVisionCare has set itself on a sustainable path to growth in a highly competitive market.