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chatbot

Automate customer inquiries with AI-powered chatbot

Harness the power of generative AI to automatically resolve the most customer service inquiries — across more channels and languages — with the least amount of effort.

  • Automated communication
  • Multilingual Bots
  • Human takeover
  • Message rewriting
  • Chatbot Training
  • Chatbot Actions

Put conversations at the center of your business

1
Understand

Analyze your conversational data to uncover what your customers want, feel, and need to drive actionable business decisions. Keep measuring, learning, and improving.

2
Connect

Engage customers on any communication channel — from voice to messaging — and enrich the conversation by integrating all your business systems.

3
Automate

Enable self-service and drive faster resolutions through intelligent automation and LLM-powered conversational AI solutions.

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It’s not about the AI, it’s about the conversation

1
Rich Messages and Surveys

The chatbot's functionality is on par with that of a human agent! It can send attachments, media, rich messages and surveys, which are easy to create and insert into the chatbot's message.

2
Knowledge Base

Give your chatbot superpowers with additional knowledge. The chatbot will use your articles, or Knowledge Base questions and answers automatically.

3
Analytics

Check missing user questions, track your total number of chatbot chats, view sentiment analysis and much more. Data is always at your fingertips and allows you to fine-tune your chatbot to improve it every day.

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Learn how ParsBiz's chatbot could help your customers

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